Frequently Asked Questions

Apps

• Where can i find my app?
• What is the difference between an App and an Entity?

User Management

• How many users are allowed in my account?
• How do I remove a user?
• How do I add new users?

Account Management

• How do I upgrade to an Enterprise license?
• How do I cancel my Graft subscription?
• How do I cancel my Enterprise license?

Support

• What are your support hours?
• Do you offer phone, social or chat support?
• What is your support SLA?

Projects

• How do i share a project?

Enrichments, Labels and Predictions

• How many labels do I need to create an Enrichment?